Starting today, we will be conducting a comprehensive survey covering all aspects of PlayOnline customer support. Your feedback regarding such features as GM support and the Information Center is invaluable to us in our effort to improve these services. We would greatly appreciate it if you could spare a few minutes to share your thoughts.
The survey will be available from Wednesday, January 7th at 1:00a.m. (PST) to Tuesday, January 13 at 1:00a.m (PST).
Thank you for your understanding and cooperation!
Click here for the survey.

Best wishes for a happy New Year to adventurers around the world!
It is due in no small part to your dedication and valor that the citizens of the war-torn three nations of Vana'diel can continue to live in safety and peace. Why, even the moogles' latest enterprise, the Buffalo Bonanza Ranch, is off to a rip-roaring success of a start!
Or is it?
For all the details on the 2009 New Year's event, read on!
The New Year's event is scheduled to run from Wednesday, December 31st at 7:00 am (PST) until midnight (24:00) on Monday, January 12th.
Today's report will outline our actions over the past year in dealing with players violating the user agreement, as well as the Special Task Force's plans for the future.
Click here for a report on the Special Task Force's overall activities.
Around 13,290 accounts in violation of the FINAL FANTASY XI user agreement were suspended or banned today. Click here for details.
As previously reported in this space, the new and vastly improved Return Home to Vana'diel Campaign begins today!By taking advantage of this special offer, almost any of your beloved characters can be restored to their former glory, allowing you to resume your epic adventures in Vana'diel as if you had never left!
Improvements made to the campaign this time around will allow for nearly all previous characters—with only rare exceptions—to be available for restoration.
There's never been a better time to come back home, so why not dust off your armor, sharpen that sword, and see what new adventures await you in Vana'diel?
To apply or read further details, click here!
After many late nights, the Fan Festival 2008 wrap-up report is now available for everyone to read! We compiled all the latest information from the special presentation and popular development team panel, as well as behind the scenes photos! Information straight from the show floor, as well as reports on the exciting events that attendees took part in are all available for your perusal. We hope that just by reading it, you'll get the feeling of being right there along with everyone else.
Read all the juicy details in the Fan Festival wrap-up report!
Adventurers throughout Vana'diel, this is the day you've been waiting for—the Moblin Maze Mongers are finally open for business! Be the first to design a custom dungeon to explore with your friends, and reap the many rewards that await you.
For all the exciting details, just read on!
Husbands and aspiring bridegrooms of Vana'diel, your long wait is now over! Commencing from today, men's wedding formalwear will be made available, in the form of a dashing tuxedo.
Proceed here to learn how to smarten up and sweep your bride off her feet!